Privacy Policy

If you are a merchant based or conducting business in the United States please read below. If you are a merchant based or conducting business in Canada click here to review the privacy policy in PDF format.

Casteel Insurance Agency, Inc. (“Casteel Insurance Agency”) is committed to providing appropriate protection for information that is collected from customers who visit this website and use the Converge payment system. This Privacy Statement describes Casteel Insurance Agency’s general principles for the collection and use of this information. Casteel Insurance Agency may update this privacy policy from time to time. Please use discretion when sending email as all incoming and outgoing email is not secure.

This website is provided to Casteel Insurance Agency customers as a business service and use of this site is limited to those customers. Through this site, Casteel Insurance Agency may collect information about customers, and this information may be used by: i) Casteel Insurance Agency and its affiliates (i.e. companies related to us by common control or ownership) in the performance of their day-to-day operations; and ii) third party service companies to perform business operations for Casteel Insurance Agency or work on Casteel Insurance Agency’s behalf to provide services (for example, Casteel Insurance Agency sometimes uses a third party company to assist with account statement preparation and mailing). In the event you are a merchant provided Casteel Insurance Agency services in conjunction with a membership club or other association, Casteel Insurance Agency may also provide information collected via this website to such membership club or other association.

Casteel Insurance Agency may share aggregated data with unrelated third parties, but this aggregated data will include no personally identifying information.

Casteel Insurance Agency may disclose information, including personally identifying information, collected through this site in the event that Casteel Insurance Agency is required to do so by law or in the event that Casteel Insurance Agency has good faith belief that such disclosure is necessary to: (a) conform to the edicts of the law or comply with legal process served on Casteel Insurance Agency or the site; (b) protect and defend the rights or property of Casteel Insurance Agency and its websites, or (c) protect the personal safety of users of Casteel Insurance Agency, its websites, or the public.

Please review the privacy policy of any website accessed via a link found on this Website. Casteel Insurance Agency has no control over, and is not responsible for, the privacy practices of these linked websites.